Hyatt Place Harrisonburg

Overall our stay was great! It was nice to have the kids swim at the pool while my husband and I enjoyed a drink at the bar. I do want to point and recognize William! I’m not what his position is but he was doing it all. Running towels to the pool, bringing food to the bar, answering questions, everything! I asked him if you all had a washer and dryer, he gave me great instructions and even got me some laundry detergent! We were in town for a baseball tournament so we had some nasty clothes to wash up! He is a fantastic employee with such great customer service. As a General Manger myself I would hire him in a heart beat! We are coming back stay in May, we were so impressed I booked right at the bar for our next trip.

The hotel is very nice, location is the best and the amenities are very nice. Swimming pool, the food at the restaurant on the roof top was really good and the atmosphere amazing. The bar at the reception really good as well. The housekeeping staff really helpful and nice.

Breakfast was good. As someone who was not looking for a “big” breakfast, it met our needs. Good selection of food. Enjoyed the fifth floor bar/ tavern. Beautiful views. Great outdoor seating. Your bartender was awesome 😊 Sat up there enjoying a drink and playing a little cards. We chose this hotel because we had shared the prior 3 days at the Hyatt Place in Nashville and had an excellent stay there also

The hotel was spotless, and the staff was professional, but the room and hotel description were extremely misleading. I'm not sure if this is the fault of the Hyatt brand or booking.com

The bartender was great! Great drinks and personality. The other employees were very helpful and friendly. I also liked the fact that I didn't have to leave to have a casual drink. The room was great. Clean, except for the toilet, it needed one more flushing. There was something left over in it when I arrived in the room.